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Frequently Asked Questions

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Frequently Asked Questions

Booking cancellation can be done in the following scenarios;


Scenario 1. Before payment 
STEP ONE.    Logging into your account
STEP TWO.    Navigate to ‘My Bookings’ on your side-menu
STEP THREE.   Click on the ‘Cancel Icon


OR


STEP ONE.    Logging into your account
STEP TWO.    Navigate to ‘Cart
STEP THREE.   Click ‘Remove’ on the Booked Hostel


Scenario 2. After Payment 
Please read the hostel policies for the hostel that you have paid for, because you will be able to get clarification on whether or not you can get a refund. You can obtain this information in the 'About' section of the hostel you paid for. 

Browse the hostels available and choose the best that catches your eye and that is convenient for you.

Please reach us on 0717 421 111 if you have any questions on hostel booking via Jiunge.com.

Go to the hostel whose landlord you want to contact. View details of the hostel in the ‘About’ section provides you with the details of the landlord.

STEP ONE.  Go to www.jiunge.com.
STEP TWO.  Login to your Jiunge account(After successful registration)
STEP THREE. Click Programmes tab
STEP FOUR.  In the Programme search box, type a programme, for example, DIPLOMA IN FASHION DESIGN AND CLOTHING,
STEP FIVE.  Browse the Admission Requirements and the institutions offering the programme & select the programme that matches your qualifications
STEP SIX.  Click Apply Now
STEP SEVEN.  Fill the Admission Requirements Form & Submit
STEP EIGHT.  Go to Checkout
STEP NINE.  Make Payment
STEP TEN.  Go to your Dashboard to check your Admission Status, it will read Pending as you await Approval by the institution.


Click Here to learn how to apply for a programme.


You will get your Admission Number in your selected institution once you have made a successful application and it has been approved. Through the institution, you will be able to follow up on the HELB application as it is the institution that has the right to approve your programme application.

NO. The booking payment is NOT included in the school fees for the school which you wish to attend. Jiunge helps you book a hostel room in the off-campus hostels. Jiunge strictly does NOT deal with internal campus accommodation. 

You can get directions to the institution of your choosing by going to Maps Viewing Details about the institution, under the "About" section (Locate Us).
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Settings Tab.

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